Principal Content Designer · Seattle area
I make complex software clear, then build the systems and AI tools that keep it clear.
25 years at Microsoft · Microsoft Purview and Microsoft Security
Selected work
AI content guidance and review
Scaling security content design with AI
What I did: Wrote the plan, turned our content guidance into a library any AI tool could load, and built a skill that reviews content inside pull requests, then partnered with engineering to ship it.
Role: Principal Content Designer
Impact: In testing, it caught more than 6x the issues the tool’s built-in review did. The guidance is used in pull requests, design tools, and AI skills across security teams.
Onboarding and recommendations framework
Turning crowded setup pages into a clear path
What I did: Defined five recommendation types, three modes of action, and where each one goes, then designed and wrote the setup tasks and recommendations, working with UX design, product, and engineering.
Role: Principal Content Designer
Impact: Fewer onboarding support cases in three Microsoft Purview solutions. Picked up by other Purview solutions and Microsoft 365 Defender.
Also at Microsoft
Co-led, then owned, content design for the unified Microsoft Purview portal: information architecture and terminology.
Wrote in-product help that guided admins as they set up data security and compliance controls to protect sensitive data in AI apps.
Led content design for Microsoft Sentinel graph onboarding in Purview and Defender, built on the same setup task pattern.
Designed content for the first release of the Data Security Posture Management solution when it wasn’t my assignment. A partner PM said they couldn’t have shipped it without me.
Designed and wrote the in-product GDPR experience in the Security & Compliance Center.
Helped connect content design to Microsoft Security’s design patterns, built on Fluent, and wrote some of their first content guidelines.
Wrote the protection messages employees see inside browsers and Office apps.
Ran content design office hours across six teams, and mentored designers.
Get in touch
I’m looking for a principal or senior content design role, remote or Seattle area hybrid.